The Art of Tint

Window Film Warranty & Care

At The Art of Tint,

All window film is Professionally installed by trained technicians and backed by a lifetime warranty as long as you own the car.

 

Your film will look great for the life of your car, or we'll fix it!

- Cracking or Bubbling 

- Delaminating

- Color Changing

 

Exceptonal Installers. Exceptional Service.  Nationwide Coverage. Transferable Warranty.

Limited Product Warranty

PRIME ™ Automotive Window Film

XPEL, Inc. (the “Company”) expressly warrants to the owner that, for the life of your vehicle (the “Warranty Period”) from the date of initial installation. The Company will cover defects on the PRIME Automotive Window Film (the “Product(s)”) such as: discoloration, fading, bubbling, peeling, cracking, and delamination. This Limited Warranty only applies to the Company’s Products which are professionally installed in the manner recommended by the Company.

The Company will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty. The Company will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.

You may obtain coverage under this Limited Warranty by providing Company with proof of warranty card, copy of original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant’s name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.

This Limited Warranty is transferable only when the new owner submits to the Company proof of the original date of installation. Transfer of the Limited Warranty only entitles the new owner coverage for the remainder of the original Warranty Period.

Disclaimer Of Warranties

The Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s guides are available from the Company at the address listed below. You may also obtain this/these materials by contacting Company at +1-210-678-3700 or on the Company’s website at www.xpel.com.

This Limited Warranty does not cover defects caused by:

  1. 1. non-compliance with the Company’s guide or instructions. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g., harsh cleansers and solvents), thermal abuse or shock (e.g., excessive heat or cold) or misuse;

  2. 2. improper storage, installation, handling and/or use of the Product;

  3. 3. damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;

  4. 4. unreasonable or unintended use of Product;

  5. 5. Products installed with known or visible manufacturing defects at the time of installation, including, but not limited to scratches, scuffs, scrapes, chips to the tinted surface;

  6. 6. Stains, and scratches;

  7. 7. Damage to the tinted surface due to improper wash techniques, automatic car washes or incorrect wash tools that may cause abrasion or by third parties not authorized by the Company;

  8. 8. Scratches, scuffs, scrapes, chips to the tinted surface;

  9. 9. Damage caused by collision, accidental damage, vandalism, fire, hail, flood, surface rust, rail dust, physical damage, paint overspray, or glass manufacturer’ defects, which may be covered under manufactures protection plan;

  10. 10. Use in non-automotive applications.

Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.

THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS. THE COMPANY CANNOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.

Limitation Of Liability

NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED. IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.

Contact Information

Any questions concerning this Limited Warranty should be addressed to:

The Art of Tint.
Address: 423 Smith St Brooklyn NY 11231
Attention: Warranty Department
Phone: 718-596-8468
Email address: tom@theartoftint.com

Window Care

After installation, there may be a hazy appearance. This condition is temporary, caused by the moisture used in applying the film. After this moisture dries, the hazy condition will disappear. Do not operate windows until your film is dry. Automotive Window Films may be washed with common washing solutions three days after installation. Abrasive type cleaning agents and bristle brushes which would scratch the film must not be used. 

 

Commercial and Residential Warranty

VISION ™ Home & Office Window Film

WARRANTY INFORMATION

IMPORTANT: Read this entire Limited Warranty (not transferrable), before purchasing or installing XPEL® brand commercial and residential window films. By installing or using XPEL, Inc. (“XPEL”) VISION window films, you acknowledge that this Limited Warranty is part of the terms of sale.

WARRANTY COVERAGE

XPEL warrants professionally sold and installed XPEL® VISION brand commercial and residential window films (the “Products”) to be free from the following. Defects in materials and workmanship: peeling, bubbling, rippling, cracking, adhesive failure, delamination, and dementalization. XPEL does not warrant any conditions of, or damage to, the Products other than the conditions described in this Limited Warranty. Warranty time periods vary and are stated on the schedule on the back of this Limited Warranty. PLEASE NOTE IMPORTANT EXCLUSIONS AND PRE-APPROVAL REQUIREMENTS SPECIFIED ON THE REVERSE SIDE OF THIS DOCUMENT.

GLASS BREAKAGE WARRANTY

Except with respect to the exclusion provided below, this Limited Warranty on the Products covers glass breakage due to thermal stress. XPEL reserves the right to have a local representative of its choice inspect the affected window(s) before approving claims. Upon approval of a claim at XPEL’s sole discretion, XPEL will pay for glass unit replacement up to a maximum of $500 per window.

SEAL FAILURE ON DUAL-PANE UNITS

Except with respect to the exclusion provided below, this Limited Warranty extends to seal failure on dual pane units, if and only if the customer has and provides to XPEL a window manufacturer’s warranty against seal failure that is valid and not expired, at the time of claim. XPEL reserves the right to have a local representative of its choice inspect the affected window(s) before approving any claim. For approved claims, XPEL only warrants against seal failure for the remaining period of the window manufacturer’s warranty, or the time period noted on the reverse side, whichever is shorter. Upon approval of a claim at XPEL’s sole discretion, XPEL will pay for glass unit replacement up to a maximum of $500 per window.

EXCLUSIONS: OPTION TO REMOVE FILM

This Limited Warranty does not extend to damage caused by improper Product installation, improper Product application, improper Product care, cleaning or maintenance, abnormal conditions, abuse, misuse, normal wear and tear, accidents, intentional damage of any kind, improper or unauthorized repairs, or any other acts or defects not related solely to defects in materials or workmanship. Buildings with any prior history of seal failure or thermal glass breakage are not eligible for glass breakage or seal failure coverage. Further, in the event of multiple failures on one or more filmed windows, XPEL reserves the right to remove all XPEL window film and reimburse the customer only the amount of the original film installation.

GENERAL PROVISIONS

This Limited Warranty is offered only to the original purchaser at the time of Product installation. This Limited Warranty may not be transferred, sold or assigned. Rental units are considered commercial properties. This Limited Warranty terminates automatically upon any sale, conveyance or change in tenancy of any property. For valid warranty claims, XPEL will have an authorized XPEL installer of its choice remove and reapply the Product to areas determined by XPEL in its sole discretion to be covered by this Limited Warranty, and XPEL will cover parts and labor. The replacement of the defective film, including parts and labor, is the exclusive remedy for all Products covered under this Limited Warranty. Payment for labor charges covered by this Limited Warranty will be made directly to the authorized XPEL installer and will be calculated by using the coverage allowance published by XPEL.

WARRANTY DISCLAIMER

There are no warranties which extend beyond the description on the face hereof, nor are there warranties of fitness for a particular purpose or merchantability applicable to the products. This manufacturer’s warranty does not cover custom products, improper or poor installation of the products which include but is not limited to, squeegeeing, trimming and measuring. In no event shall the manufacturer be liable or responsible for any loss or damage including, without limitation, direct, indirect or consequential damages, except as expressly set forth herein. This limited warranty is made in lieu of all warranties, expressed or implied, and is void if the product has been subject to abuse, improper installation and/or care. This warranty gives you specific legal rights and you may also have other rights which vary by state or province.

WARRANTY DISCLAIMER

THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF, NOR ARE THERE WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY APPLICABLE TO THE PRODUCTS. THIS LIMITED WARRANTY DOES NOT COVER CUSTOM PRODUCTS. THIS LIMITED WARRANTY ALSO DOES NOT COVER IMPROPER OR POOR INSTALLATION OF THE PRODUCTS, WHICH INCLUDES BUT IS NOT LIMITED TO SQUEEGEEING, TRIMMING AND MEASURING. TO THE FULLEST EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY DOES NOT EXTEND TO, AND IN NO EVENT SHALL XPEL OR ANY AUTHORIZED XPEL INSTALLER BE LIABLE FOR, ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR OTHER DAMAGE ARISING OUT OF THE INSTALLATION OR USE OF THE PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE EXPRESS WARRANTIES AND REMEDIES DESCRIBED ABOVE ARE THE EXCLUSIVE WARRANTIES AND REMEDIES AVAILABLE AND ARE IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, EXPRESS OR IMPLIED. XPEL HEREBY DISCLAIMS ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL XPEL’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT. THIS PROVISION SETS AN UPPER LIMIT TO THE AMOUNT OF DAMAGES, IF ANY, THAT THE OWNER OF THE PRODUCT MAY RECOVER FOR ANY AND ALL CLAIMS AND CAUSES OF ACTION. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

TO MAKE A WARRANTY CLAIM

This Limited Warranty is the Product owner’s sole and exclusive remedy. To file a warranty claim, you must first submit, within the Limited Warranty period, this warranty card and a copy of your original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect to the authorized XPEL installer who performed the installation of the Product, or in the event you are unable to contact the original authorized XPEL installer, to XPEL at the address below. All warranty claims must include the claimant’s name, phone number, address and the installation address (if different). All warranty claims must be approved by XPEL, and XPEL has the sole authority and discretion to determine the validity of all claims. XPEL reserves the right to deny claims that do not meet the criteria or are otherwise excluded as described above. For more information on this Limited Warranty, call the toll-free telephone number listed below.